Privacy and cookie notice.

Who is responsible for this website?

London Web Agency is operated by WDC Agency Limited, trading as Webheads, from 18 Soho Square, London W1D 3QL. WDC Agency Limited is the controller of personal information collected through this website.

You can contact us at info@webheads.co.uk or on 020 7287 7060.

Information you provide

The enquiry form prepares an email in your own email application. The website does not send or store the form itself. Nothing is sent to us until you review the email and press send.

If you contact us, we use the details and information you provide to respond, discuss your requirements, prepare a quotation and manage any resulting business relationship. We process this information because it is necessary to take steps at your request before entering into a contract, to perform a contract where one exists, and for our legitimate interests in managing genuine business enquiries.

Google Analytics, Tag Manager and cookies

We use Google Tag Manager to manage measurement code and Google Analytics 4 to understand how people find and use the website. Analytics is optional and does not load unless you select “Accept analytics”. Advertising storage and advertising personalisation remain disabled.

If you accept analytics, Google Analytics may collect information such as pages viewed, approximate location, device and browser information, referring website, interactions with links and the time spent using the site. We also measure quotation button clicks, contact intentions and visits to Webheads from this website. We do not deliberately send names, email addresses, telephone numbers or the contents of an enquiry to Google Analytics.

Google Analytics may set cookies including _ga and a property-specific _ga_* cookie. These distinguish browsers and sessions and can remain for up to two years. Google may process analytics information outside the UK. Google is responsible for its own processing as described in its privacy information.

Changing your cookie choice

Your choice is saved in your browser. You can reopen the cookie panel at any time using the “Cookie settings” link in the footer. Rejecting non-essential cookies prevents Google Analytics from loading. If you previously accepted and then reject, analytics storage is withdrawn for future activity on that browser.

You can also clear this website's stored data through your browser settings. Essential functionality does not depend on analytics cookies.

Review cookie settings

Retention and your rights

We keep enquiry and client information only for as long as needed for the purposes described above, including legal, accounting and business record requirements. Analytics information is kept in aggregate reports and subject to the retention settings applied within Google Analytics.

Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, portability or an objection to processing. Where processing depends on consent, you can withdraw it at any time without affecting earlier lawful processing.

Please contact us first if you have a question or complaint. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.